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Privacy Policy

Who is responsible for your data?

Esa Ennelin is responsible for the personal data processed by Barcelona Info at barcelonainfo.site. For privacy enquiries or to exercise your rights, email [email protected].

Contact enquiries

When you use our contact form, we receive your name, email address, subject and message. We use this information to answer your enquiry and manage related correspondence. These fields are necessary to process the form. Please avoid including sensitive personal information.

For general enquiries, the legal basis is our legitimate interest in responding to people who contact us. Where your enquiry concerns entering into a contract, processing may instead be necessary to take steps at your request before that contract. Sending an enquiry does not subscribe you to marketing messages.

Website analytics

We use Google Analytics to understand how visitors use the website and improve its content. Depending on its configuration and your privacy choices, it may process cookie identifiers, pages visited, interactions, approximate location and device or browser information. Google receives data through this service.

Non-essential analytics cookies require your consent. You may refuse them or withdraw consent without losing access to the guides. Refusal should prevent consent-dependent analytics from running; deleting cookies in your browser also removes existing identifiers. For information about Google’s processing, see how Google uses information from partner websites.

Service providers and international transfers

Website hosting, email and technical support providers may process information to operate the website and handle enquiries. Information may also be disclosed where a legal obligation requires it. Google processes analytics information under the terms applicable to that service.

Providers may process data outside the European Economic Area. Applicable safeguards must be in place for such transfers. Google describes its transfer arrangements in its international data transfer information. You can contact us for information about the safeguards relevant to your data.

How long information is kept

Contact correspondence is kept for the time needed to answer and follow up your enquiry. Where records must be retained to meet legal obligations or handle claims, access should be restricted to those purposes until the applicable period ends.

Analytics retention depends on the period selected in the Google Analytics property and the cookies used. You can request details of the applicable settings by emailing our privacy contact.

Your data protection rights

Where applicable, you may request access, rectification, erasure, restriction, portability or object to processing. You may withdraw consent at any time; this does not affect the lawfulness of processing carried out before withdrawal.

Send your request to [email protected], describing the right you wish to exercise. We may need proportionate information to verify your identity. You may also complain to the Spanish Data Protection Agency (AEPD) or the supervisory authority in the EU country where you live or work.

Advertising and social-media videos

Selected Instagram and TikTok posts are available on our Articles page. Their external players load only when you choose to show the posts for that network. Loading a player connects your browser to Meta/Instagram or TikTok, which may process your IP address, device information and interactions, and may use cookies under their own policies. The basis for loading these optional players is your choice to activate them. You can hide the players again; this does not remove cookies already set by the provider.

See the Instagram privacy policy and TikTok privacy policy for their processing, retention and transfer arrangements. Direct links remain available without loading a player on this website. Advertising without tracking remains planned; this notice will be reviewed before advertising is activated.

Links to external booking services and other websites take you to services governed by their own privacy notices. Review those notices before providing personal information.

Changes to this notice

We review this notice when our services or data processing change. Last updated: 8 October 2026.